Service Delivery Expert

2 months ago


Saguenay, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

We are seeking a Customer Experience Specialist to join our team at beBee Professionals in Saguenay, Canada. In this role, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving customer complaints in a timely and professional manner.

Key Responsibilities:
  • Handle customer inquiries via phone, email, and chat.
  • Provide information about products and services.
  • Resolve customer complaints in a timely and professional manner.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service processes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

This is an excellent opportunity to join a dynamic team and deliver exceptional customer service.



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