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Retail Sales Associate

2 months ago

Victoria, British Columbia, Canada Freedom mobile Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Specialist at our Bay centre. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective product demonstrations, device support, and personalized interactions.

Key Responsibilities
  • Engage with customers to understand their needs and preferences, and provide tailored solutions to meet their expectations.
  • Develop and maintain a deep understanding of our products and services, and effectively communicate their value to customers.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Meet or exceed sales targets through proactive sales techniques, product promotions, and upselling/cross-selling opportunities.
  • Collaborate with colleagues to achieve sales goals and support the overall success of the team.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Strong product knowledge and a passion for technology, with the ability to effectively communicate complex information to customers.
  • Proven sales and customer service experience, with a track record of meeting or exceeding sales targets.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer
  • A competitive hourly rate of $17.40, plus commissions.
  • A comprehensive benefits package, including health and dental coverage, and a company-matched pension plan.
  • Opportunities for career growth and professional development, with a focus on employee success and well-being.
  • A dynamic and supportive work environment, with a team-oriented culture and a commitment to diversity and inclusion.