Business Intelligence Analyst

5 days ago


Ottawa, Ontario, Canada St. Joseph's Healthcare Hamilton Full time

Job Description:

We are seeking a highly skilled Business Intelligence Analyst to join our team at St. Joseph's Healthcare Hamilton.

About the Role:

  • As a key member of our IT department, you will be responsible for the implementation, development, and day-to-day support of various packaged software and custom computer applications.
  • You will work closely with end-users to analyze requirements, identify and investigate potential solutions, and recommend feasible options.
  • Responsibilities include designing, scripting, testing, and maintaining moderately complex applications, as well as liaising with vendors for support, upgrades, and escalation issues.
  • You will participate in project initiatives, providing data and configuration changes, system testing, and preparing documentation of change specifications.
  • Additional duties include creating and maintaining application documentation, troubleshooting issues, and performing system capacity analysis to optimize application use.

Requirements:

  • Bachelor's degree in Computer Science or Engineering, Business, or a relevant clinical field.
  • Three to five years of recent experience supporting packaged software and custom developed applications.
  • Demonstrated skills with report writing tools, business process reengineering, and relational database systems.
  • Effective verbal and written communication skills, ability to work independently and complete assignments on time.


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