Operations Manager

3 weeks ago

Langley, British Columbia, Canada Lululemon Full time
Job Summary

The Product Operations Lead is a key member of the store leadership team responsible for executing the store product strategy, including product operations and inventory management. This role requires a strong leader who can plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with standard operating procedures (SOPs).

Key Responsibilities
  • Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities in accordance with SOPs.
  • Engage team members in inventory management by creating a fun and productive atmosphere for the shift.
  • Review and interpret daily business data and metrics to inform actions, such as analyzing product sell-through data to provide recommendations to store leadership regarding product focus or pricing.
  • Participate in the store's hiring process, including recruitment, selection, and hiring recommendations, onboarding, and training.
  • Address team member performance and support their ongoing learning and development by providing direct feedback and in-the-moment recognition, coaching, demonstrations, and hands-on experiences.
  • When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establishes a world-class guest experience.
Requirements
  • 1 year of work experience.
  • Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including using business technology to accomplish work.
  • Some experience in leading, mentoring, delegating, or process implementation with others.
What We Offer
  • Extended health and dental benefits, and mental health plans.
  • Savings and retirement plan matching.
  • People networks, mentorship programs, and leadership series.

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