Retail Sales Team Lead

1 week ago


Chilliwack, Canada Ritz Floor & Decor Ltd Full time
Job Description

Ritz Floor & Decor Ltd is seeking a skilled Retail Sales Team Lead to oversee the sales operations of our store. This individual will be responsible for driving sales growth, managing inventory levels, and maintaining a high level of customer satisfaction.

About the Role
  • This position requires a minimum of 1 year of experience in retail sales and management.
  • The ideal candidate will have strong leadership skills, excellent communication abilities, and a keen eye for detail.
Key Responsibilities
  • Assign tasks and duties to sales team members to ensure efficient use of resources and optimal customer service.
  • Hire and train new employees or arrange for their training to ensure they meet company standards.
  • Order merchandise based on sales trends and inventory levels to maintain a well-stocked store.
  • Autorize returns and exchanges to resolve customer complaints and maintain customer satisfaction.
  • Establish work schedules to ensure adequate staffing levels during peak periods.
  • Prepare regular reports on sales performance, inventory levels, and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and maintain inventory levels to prevent stockouts and overstocking.
  • Supervise and coordinate activities of sales team members to ensure effective teamwork and customer satisfaction.
Work Environment
  • This role is a permanent position with 35 hours of work per week.
  • The work language is English.
Compensation and Benefits

The estimated salary for this position is between $60,000 - $80,000 per year, depending on location and experience. Additionally, Ritz Floor & Decor Ltd offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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