Operations Change Management Specialist

2 weeks ago

Vancouver, British Columbia, Canada Vancouver Airport Authority Full time
Role Overview

We are seeking a skilled Operations Change Management Specialist to join our Airport Operations Department at the Vancouver Airport Authority. This permanent, full-time opportunity involves facilitating and implementing project and process changes within our department.

The ideal candidate will have experience in coordinating and managing projects, with a strong understanding of change management principles and methodologies. They will be responsible for ensuring that transitions are well-planned, smoothly executed, and effective in minimizing resistance and maximizing the positive impact on individuals and the department as a whole.

Key Responsibilities:
  • Change Planning and Coordination: Develop detailed plans outlining the scope, timeline, resources, and key activities required for successful change implementation in collaboration with relevant stakeholders.
  • Risk Identification and Mitigation: Identify potential risks and obstacles to change implementation and develop strategies to mitigate these risks effectively.
  • Stakeholder Engagement: Facilitate collaboration and communication among different departments or teams involved in the change process to ensure alignment, coherence, and benefits of the change to our employees.
  • Training and Development: Assess and manage the need for training and development programs related to the changes and coordinate training sessions or workshops to equip employees with the skills and knowledge required for the new processes or systems.
Requirements and Qualifications:
  • Possess a two to three year technical or community college certificate or diploma, supplemented by 3 years of relevant experience in a related role or a combination/equivalency of experience and education may be considered.
  • Demonstrated knowledge of change management principles, methodologies, and best practices as well as background in developing and implementing change management plans for various initiatives.
  • Strong verbal and written communication skills, with the ability to convey complex information in a clear and concise manner.
  • Expertise in assessing training needs and coordinating training sessions or workshops to support employees through changes.
  • Proficiency with MS Project, Word, Excel, PowerPoint, Teams, Office 365 programs.
What We Offer:
  • A competitive salary range of $72,008 to $94,115 per annum, based on 37.5-hour work week, tailored to reflect your unique experience, qualifications, and internal equity.
  • An attractive compensation package that supports your personal and professional development, well-being, and a thriving work culture.
  • A collaborative and dynamic work environment where you can make a meaningful contribution and achieve your career goals.

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