Disability Management Specialist
1 week ago
Job Summary
Canada Life is seeking a skilled Disability Case Manager to join our team. As a Disability Case Manager, you will be responsible for the proactive management of assigned disability claims, evaluating medical information and job duties, and developing case management and return-to-employment plans during periods of disability.
Key Responsibilities
- Proactively manage assigned disability claims, including STD, LTD, and Life Waiver claims
- Evaluate the extent of disability through medical investigation and interviews with applicants, employers, physicians, and other medical service providers
- Conduct medical investigations, write letters to inform affected parties of decisions, and implement return-to-work programs
- Evaluate health care coordination programs and rehabilitation programs to ensure positive effects
- Adhere to service level agreements associated with policy holder claims
- Respond to telephone inquiries from applicants, physicians, lawyers, and other stakeholders regarding claim assessments
Requirements
- Bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work, or a related field
- Experience in disability insurance, life and health insurance, or human resources is an asset
- Strong interpersonal and communication skills, with excellent listening and problem-solving abilities
- Ability to work with different priorities and timelines, and to make decisions in a timely manner
- Fluency in French and English, both oral and written, is an asset
What We Offer
- Competitive salary and bonus based on experience
- $2000 education reimbursement per year
- Full benefits package
- Competitive pension plan and life insurance plans
- Advantageous share ownership program
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