Customer Service Associate
2 weeks ago
Supplement World is a leading provider of health and wellness products. We are dedicated to helping our customers achieve their fitness goals by offering high-quality supplements and expert advice.
Job OverviewThis role involves working in a fast-paced retail environment, providing excellent customer service and ensuring that customers have a positive shopping experience.
Salary InformationThe estimated annual salary for this position is $45,000 - $55,000 based on industry standards and national averages. This figure may vary depending on factors such as location, experience, and performance.
Key Responsibilities- Operate cash register systems accurately and efficiently to process sales and handle customer transactions.
- Process payments via various methods, including cash, credit/debit cards, and cheques.
- Scan items correctly using barcode scanners to maintain accurate inventory levels.
- Calculate total payment amounts for goods or services provided to customers.
- Receive payment from customers and reconcile with total sales figures.
- Suggestive selling techniques will be employed to increase sales and promote products.
- Stock shelves and clean counter areas regularly to maintain a professional appearance.
- Greet customers warmly and provide exceptional customer service at all times.
- Weigh produce and bulk foods accurately to ensure correct pricing.
- Assist customers with self-checkout processes and resolve any technical issues promptly.
- Monitor entrances and exits, requesting proof of payment when necessary to prevent theft.
- Participate in promotional activities to drive sales and engage customers.
- Verify the age of customers when selling restricted products such as lottery tickets, alcohol, or tobacco products.
This role requires working in a busy retail environment, often standing for extended periods. The ability to lift heavy objects and move around the store quickly is essential. A flexible schedule is required, including evenings and weekends.
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