Digital Transformation Specialist
4 weeks ago
We are seeking a seasoned Senior Customer Partner, Team Lead to join our team at Publicis Groupe. As a key member of our customer success team, you will be responsible for leading a team of customer partners to deliver exceptional customer experiences and drive business growth.
Key Responsibilities- Advise customers on their business challenges related to technology and digital transformation, providing strategic guidance to help them achieve their goals.
- Lead planning sessions to develop and implement customer business plans, ensuring alignment with our agency's objectives.
- Monitor project progress, collaborating with cross-functional teams to ensure timely delivery and customer satisfaction.
- Analyze market trends and customer performance to inform strategic decisions and drive business growth.
- Contribute to the development of customer business plans and help define growth and service objectives.
As a leader, you will be responsible for:
- Leading, motivating, and coaching a team of customer partners to achieve performance objectives.
- Ensuring professional development of team members through training and mentoring.
- Identifying and implementing process improvements to increase efficiency and quality of customer service.
- Monitoring key performance indicators (KPIs) and proposing corrective actions where necessary.
- Minimum 5-7 years' experience in an account management or customer service role, with at least 2 years in a leadership position.
- Agency experience is an asset.
- University degree in a related field, whether communications, marketing, or administration.
- Flawless French/English bilingualism.
- Ability to work in a dynamic environment and manage multiple priorities simultaneously.
- Crisis management: You thrive in high-pressure situations and are able to think critically and make sound decisions.
- Flexible work arrangements, including remote work options and a hybrid work model.
- Competitive health insurance and a comprehensive benefits package.
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Digital Transformation Specialist
1 day ago
Montreal, Quebec, Canada DELAN Full timeUnlock Business Growth with a Focus on Digital TransformationAs a Digital Transformation Specialist, you will play a key role in driving business innovation and strategic growth. You will help our company stay ahead of the curve by identifying opportunities for improvement and implementing effective solutions.Main Responsibilities:• Develop and implement...
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Digital Transformation Specialist
4 weeks ago
Montreal, Quebec, Canada Microsoft Canada Full timeJoin Microsoft Canada as a Digital Solution Specialist - Modern WorkWe are seeking a highly motivated and experienced professional to join our team as a Digital Solution Specialist - Modern Work. As a key member of our sales team, you will be responsible for building and executing digital transformation strategies with our customers, helping them to empower...
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Digital Transformation Specialist
4 weeks ago
Montreal, Quebec, Canada Microsoft Canada Full timeJoin Microsoft Canada as a Digital Solution Specialist - Modern WorkWe are seeking a highly motivated and experienced professional to join our team as a Digital Solution Specialist - Modern Work. As a key member of our sales team, you will be responsible for building and executing digital transformation strategies with our customers, helping them to empower...
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Digital Transformation Specialist
2 days ago
Montreal, Quebec, Canada Softchoice Full timeAbout the RoleAt Softchoice, we are seeking a skilled Digital Transformation Specialist to join our team.The ideal candidate will have 3 years of industry experience in technology, with a focus on Microsoft solutions. A foundation-level training completed in at least one of the required technologies, such as Microsoft 365 Productivity and Collaboration or...
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Digital Transformation Specialist
3 weeks ago
Montreal, Quebec, Canada Microsoft Canada Full timeEmpower Your Business with Microsoft CloudWe are seeking a Digital Solution Specialist - Modern Work to join our team at Microsoft Canada. As a key member of our Small, Medium, Corporate (SMC) and Digital Sales team, you will be responsible for empowering our customers through the unique value of the Microsoft cloud.Your MissionAs a Modern Work Specialist,...
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Digital Transformation Specialist
2 days ago
Montreal, Quebec, Canada National Bank Full timeBe part of a dynamic team at National Bank, where you'll contribute to digital transformation as a Digital Transformation Specialist. This role is ideal for an analytical professional with strong process documentation and workshop facilitation skills.About the JobKey Responsibilities:Collect and document business needs from stakeholders, collaborating with...
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Digital Workplace Transformation Specialist
3 weeks ago
Montreal, Quebec, Canada Softchoice Full timeAt Softchoice, we're seeking a skilled professional to join our team as a Digital Workplace Transformation Specialist. In this role, you'll play a vital part in helping our customers accelerate their digital transformation and adapt to the new world of work.The ideal candidate will have a strong background in technology and a passion for empowering people...
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Senior Digital Transformation Specialist
16 hours ago
Montreal, Quebec, Canada Paper Excellence Group Full timeAbout the RoleWe are seeking a highly skilled Senior Digital Transformation Specialist to join our team at Domtar, a leading provider of fiber-based products. The successful candidate will play a key role in driving digital transformation initiatives across the organization, leveraging their expertise in digital strategy, data management, and technology...
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Digital Transformation Specialist
2 months ago
Montreal, Quebec, Canada Valtech Full timeUnlock Your Digital PotentialWe're seeking a seasoned Email Marketing & CRM Lead to join our team at Valtech, a global digital agency driving business transformation for top brands. As a key member of our cross-disciplinary team, you'll be responsible for crafting and executing email marketing and lead nurturing campaigns that drive results.Key...
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Digital Transformation Specialist
2 months ago
Montreal, Quebec, Canada Valtech Full timeUnlock Your Digital PotentialWe're seeking a seasoned Email Marketing & CRM Lead to join our team at Valtech, a global digital agency driving business transformation for top brands. As a key member of our cross-disciplinary team, you'll be responsible for crafting and executing email marketing and lead nurturing campaigns that drive results.Key...
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Digital Transformation Architect
4 weeks ago
Montreal, Quebec, Canada Paper Excellence Group Full timeJob Title: Architect, Digital and DataReporting to: Sr. Mgr Data and Digital TransformationAs a Digital & Data Architect for Paper Excellence Group, you will be responsible for researching and evaluating digital and data transformation initiatives to meet organizational objectives. You will work closely with organizational leaders to understand and align...
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Digital Transformation Architect
4 weeks ago
Montreal, Quebec, Canada Paper Excellence Group Full timeJob Title: Architect, Digital and DataReporting to: Sr. Mgr Data and Digital TransformationAs a Digital & Data Architect for Paper Excellence Group, you will be responsible for researching and evaluating digital and data transformation initiatives to meet organizational objectives. You will work closely with organizational leaders to understand and align...
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Digital Transformation Specialist
1 week ago
Montreal, Quebec, Canada SIA Innovations Inc. Full timeElevate your career at SIA Innovations Inc. as a key player in shaping the future of digital transformation. With a strong focus on AI and hybrid cloud technologies from IBM, we create value by helping our customers increase productivity, improve agility and resiliency, and build sustainable solutions that drive business success.Key Responsibilities:Drive...
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Digital Transformation Strategist
2 weeks ago
Montreal, Quebec, Canada Paper Excellence Group Full timeJob Summary:As a Digital and Data Architect at Paper Excellence Group, you will play a pivotal role in driving the alignment of digital and data transformation initiatives with organizational objectives. Reporting to the Sr. Mgr Data and Digital Transformation, you will work closely with senior leaders to ensure seamless integration of digital and data...
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Digital Transformation Specialist
3 weeks ago
Montreal, Quebec, Canada Itunlock Full timeUnlocking Digital TransformationAt Itunlock, we're driving digital transformation for our clients, and we're looking for a skilled Angular Material Expert to join our team.We're currently working on a modernization project for a client in the Financial sector, and we need someone with expertise in Angular Material 16 to help us reverse engineer new...
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Digital Transformation Architect
4 weeks ago
Montreal, Quebec, Canada Paper Excellence Group Full timeJob Title: Architect, Digital and DataReporting to: Sr. Mgr Data and Digital TransformationAs a Digital & Data Architect for Paper Excellence Group, you will be responsible for researching and evaluating digital & data transformation initiatives to meet organizational objectives. You will work closely with organizational leaders to understand and align...
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Digital Transformation Architect
4 weeks ago
Montreal, Quebec, Canada Paper Excellence Group Full timeJob Title: Architect, Digital and DataReporting to: Sr. Mgr Data and Digital TransformationAs a Digital & Data Architect for Paper Excellence Group, you will be responsible for researching and evaluating digital & data transformation initiatives to meet organizational objectives. You will work closely with organizational leaders to understand and align...
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Digital Transformation Strategist
3 weeks ago
Montreal, Quebec, Canada Paper Excellence Group Full timeJob SummaryAs a Digital and Data Solutions Architect at Paper Excellence Group, you will be responsible for researching and evaluating digital and data transformation initiatives to meet organizational objectives. You will work closely with organizational leaders to understand and align these initiatives with the company's goals.Key ResponsibilitiesResearch...
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Digital Transformation Leader
3 weeks ago
Montreal, Quebec, Canada RPMGlobal Full timeUnlock Business Potential with Digital TransformationJob Title: Director Digital TransformationDivision: DigitalLocation: Baie D'Urfe, QCSchedule: Monday to Friday 8:30AM – 5:30PMJAM Industries is a leading distributor of consumer electronic goods, pro-audio equipment, and musical instruments. We are committed to delivering exceptional customer service and...
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Digital Transformation Director
1 month ago
Montreal, Quebec, Canada RPMGlobal Full timeDirector Digital TransformationWe are seeking a skilled Director Digital Transformation to join our team at JAM Industries. The ideal candidate will be responsible for leading the implementation of strategic digital initiatives, driving the evolution of our Digital strategy, and identifying opportunities to improve customer service, reduce costs, and...