Senior Accountant
2 days ago
Mappedin is a global leader in indoor mapping and spatial data management, and we're seeking a skilled Senior Accountant to join our team. As a key member of our finance department, you will play a critical role in ensuring the accuracy and efficiency of our order-to-cash process.
Key Responsibilities- Manage the team responsible for automating the order-to-cash process, including responding to customer communications related to subscription billing and invoicing issues.
- Handle changes to customer details and address billing queries from customers.
- Actively manage CRM data from HubSpot to NetSuite invoicing, ensuring data hygiene and integrity as we introduce new workflows, products, and processes.
- Own the billing process for processes outside automation and ensure accuracy and efficiency when posting customer invoices.
- Ensure timely and complete collections, enforce payment terms, and drive improvement of the collections process.
- Post customer payments in a timely manner.
- Provide reporting related to billings, collections aging, and forecasting needed by the Customer Success and Finance teams.
- Maintain accurate customer records as subscription changes occur, including upsell, downsell, churn, and product modification.
- Identify and implement process improvements in Billing Operations and the revenue accounting cycle.
- Understand revenue recognition, SaaS metrics, and financial reporting surrounding the order-to-cash process. Partner with business stakeholders to identify and action downstream transactions triggered through the billing and/or collections process.
- Display strong analytical skills, attention to detail, and Excel skills.
- Assist with month-end closing.
- Identify system or information gaps and propose and execute sustainable solutions.
- Prepare ad hoc analysis, reporting, and other related duties as assigned.
- Bachelor's degree in Accounting, Finance, Business Administration, or related field.
- 5+ years of experience working in a SaaS environment.
- Proven ability to thrive in a scale-up environment.
- Solid understanding of core GAAP accounting principles and revenue recognition principles for software subscriptions.
- Familiarity with or ability to quickly learn tools like HubSpot, QuickBooks Online, NetSuite.
- Passion for optimizing and automating processes and systems.
- Proactive, can take initiative, and manage your workday effectively.
- Strong communication skills and ability to work collaboratively within a cross-functional team environment.
Mappedin is a remote-first company with offices in Waterloo and Toronto. We offer a flexible vacation policy and ensure you have the equipment required to unleash your potential. We welcome applications from people with disabilities and provide reasonable accommodations for candidates upon request through the recruitment process. For additional information, please email us at accessibility@mappedin.com or call us at (519) 594-0102 and ask to speak to a member of the Human Resources team.
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