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Hospitality Operations Manager

1 week ago

Regina, Saskatchewan, Canada COMPASS GROUP CANADA Full time
Company Overview
Compass Group Canada is a leading foodservice and support services company, operating in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps, and military installations. With over 625,000 employees globally, we offer diverse opportunities for growth and development.

Job Summary
We are seeking an experienced Catering Manager to join our team. As a Catering Manager, you will be responsible for monitoring and organizing catering orders, performing administrative duties, ensuring specifications and requests of each catering event are communicated and executed effectively, and working collaboratively on menu planning with clients and Executive Chef.

Key Responsibilities
- Monitor and organize catering orders with weekly invoicing
- Perform administrative duties, including booking, coordinating, and follow-up on all catering events, reconciling billing and invoices, and preparing month-end reports
- Ensure specifications and requests of each catering event are communicated and executed down the channel effectively
- Work collaboratively on menu planning with clients and Executive Chef, and identify revenue-generating opportunities
- Assist in production, hiring, employee training, staff scheduling, associate supervising, and addressing and resolving employee relations issues
- Direct department activities and maintain highest-quality service standards
- Maintain compliance with industry, company, and legislative standards
- Develop team and provide performance improvement programs

Requirements
- Degree in Hospitality/Food Service
- AFST (Advanced Food Safety Training)
- Strong management skills, capable of motivating, leading, and developing associates
- Excellent client relationship-building and communication skills
- At least three or more years of related hospitality experience in a food service environment, as well as 3 years' supervisory experience
- Ability to control food and labour costs
- Detail-oriented and a strong team player
- Excellent communication skills (written and verbal)
- Proven Microsoft Office skills (Word, Excel, Outlook) and comfortable with utilizing multiple supporting programs
- Must have ability to support managing larger groups in the main Retail Food operation