Client Care Centre Associate
4 weeks ago
About the Role
We are seeking a highly motivated and results-driven Client Care Centre Associate to join our team at HUB International Canada West ULC (Canada West). As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving growth through proactive sales initiatives.
Key Responsibilities
- Proactively identify and pursue new sales opportunities through inbound and outbound calls
- Develop and maintain strong client relationships over the phone
- Assess client needs and provide tailored insurance solutions
- Handle a high volume of sales activities with a sense of urgency
- Navigate and resolve client issues with innovative problem-solving
- Achieve and exceed sales targets and performance metrics
- Stay up-to-date with industry trends and product knowledge
What We Offer
- A competitive variable compensation structure, including base salary and commission
- A comprehensive benefits package, including extended health benefits, disability insurance, and RRSP matching
- A dynamic and supportive work environment with opportunities for growth and development
- A chance to work with a leading insurance brokerage and make a meaningful impact on our clients' lives
Requirements
- 1-2 years of relevant experience in sales or customer service
- Exceptional interpersonal and communication skills
- Strong problem-solving abilities and a client-oriented mindset
- Experience working in a call centre environment
- High energy and enthusiasm with a competitive drive
- Self-starter who can manage their own time and workload effectively
- Goal-oriented with a relentless pursuit of success
- Ability to work under pressure and thrive in a fast-paced environment
- Level 1 General Insurance license (or willingness to obtain one)
Why HUB?
- We value education and continuous learning, and we will assist you along your career development path
- We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs
- We are a company that gives back and is active in our communities
How to Apply
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service and driving growth, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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