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Assistant General Manager

2 months ago

Burlington, Ontario, Canada Sugaringla Full time
About D1 Training

D1 Training is a rapidly growing fitness franchise with over 80 facilities open and 180+ in development. Our mission is to provide the best fitness philosophy and facility to our athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals.

Job Summary

We are seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for handling customer inquiries, developing and maintaining relationships with existing members, and providing operational support to our team.

This is a part-time role, approximately 20 hours per week, with a flexible schedule including weekends. You will be required to work closely with our coaches and management team to ensure seamless operations and exceptional customer service.

Key Responsibilities
  • Handle customer inquiries and resolve issues promptly and effectively
  • Develop and maintain relationships with existing members to drive retention and growth
  • Provide operational support to our team, including coaching and training
  • Assist with sales and recruitment of new members
  • Manage client notes and contacts to ensure accurate and up-to-date information
Requirements
  • 2+ years of sales and management experience
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including weekends
  • Strong problem-solving and analytical skills
  • Proficiency in CRM software and other business tools
About Us

D1 Training is a dynamic and fast-paced environment that requires a high level of energy and enthusiasm. If you are a motivated and results-driven individual who is passionate about fitness and customer service, we encourage you to apply for this exciting opportunity.