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Customer Success Strategist

2 months ago

Calgary, Alberta, Canada ICwhatUC - AR Video for Enterprise Full time
About ICwhatUC - AR Video for Enterprise

We're a pioneering company at the forefront of Augmented Reality (AR) technology, revolutionizing the way enterprises interact with their customers. Our mission is to empower businesses to create immersive and engaging experiences that drive growth and success.

Job Description

We're seeking a highly skilled Customer Success Strategist to join our team. As a key member of our customer success team, you will be responsible for driving business growth and ensuring customer satisfaction.

Key Responsibilities:
  • Develop and execute customized business strategies to drive revenue growth and customer engagement
  • Collaborate with cross-functional teams to identify and capitalize on new business opportunities
  • Provide exceptional customer support and ensure timely issue resolution
  • Conduct regular business reviews and provide actionable insights to drive business improvement
What We Offer:
  • A dynamic and innovative work environment that fosters growth and collaboration
  • A comprehensive benefits package, including employer-paid benefits and digital wellness benefits
  • A stipend for mobile phones and remote work setup
  • Unlimited vacation time to recharge and maintain a healthy work-life balance
Requirements:
  • Proven track record of driving business growth and customer success
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills