Banking Advisor

4 weeks ago


SaintMarcdesCarrières, Quebec, Canada National Bank Full time

Job Summary

As a Banking Advisor at National Bank, you will play a key role in providing exceptional client service and building lasting relationships with our customers. You will be responsible for greeting clients, answering their questions, and helping them use our banking applications and ATMs. You will also listen to clients' needs and resolve complex situations, providing advice and transaction solutions for Personal Banking clients.

Your Key Responsibilities

  • Greet clients and answer their questions in a friendly and approachable manner.
  • Help clients use our banking applications and ATMs, ensuring they have a positive experience.
  • Listen to clients' needs and resolve complex situations, providing advice and transaction solutions.
  • Build lasting relationships with clients, ensuring their satisfaction and engagement.
  • Refer clients to specialist colleagues for their specific needs.
  • Ensure adherence to compliance and risk management rules.

About the Team

You will be part of a dynamic team of experts who are passionate about delivering exceptional client service. Our team values collaboration, innovation, and continuous learning, and we are committed to creating a positive and inclusive work environment. As a Banking Advisor, you will have the opportunity to work with a wide range of clients, from individuals to businesses, and to develop your skills and expertise in a fast-paced and dynamic environment.

What We Offer

  • A competitive compensation package, including a base salary and bonus structure.
  • A comprehensive benefits package, including health and wellness programs, flexible group insurance, and a generous pension plan.
  • Opportunities for career growth and development, including training and professional development programs.
  • A dynamic and inclusive work environment, with a focus on collaboration, innovation, and continuous learning.

Requirements

  • A college diploma (DEC) or equivalent.
  • Customer service experience, inclusive attitude, and openness to diversity.
  • Positive attitude and empathy for clients.
  • Interest in technology and skilled in sharing knowledge.
  • Ability to adapt to different situations.

Languages

French



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