Parts Operations Manager

7 days ago

High Prairie AB, Canada Cox Contractors Ltd. Full time

Cox Contractors Ltd. is seeking an experienced Parts Operations Manager to oversee the daily operations of our manufacturing facility.

About Us

We are a leading provider of parts and services to the heavy-duty truck and heavy equipment industries. Our company is committed to delivering high-quality products and exceptional customer service.

Job Summary

The successful candidate will be responsible for managing the parts department, ensuring efficient operations, and providing excellent customer service. This role requires strong leadership skills, excellent communication skills, and experience in inventory management.

Key Responsibilities
  • Forecast part needs, order, and receive parts to maintain optimal inventory levels and minimize downtime.
  • Monitor, label, and catalogue inventory to maintain accurate stock records and ensure easy accessibility.
  • Price parts to maintain profitability and assist customers in selecting and purchasing correct items.
  • Oversee special orders and collaborate with service managers to ensure the availability of parts for repair jobs.
  • Organize inventory storage in the warehouse, tool room, or supply areas.
  • Liaise with vendors on status of orders and back orders.
  • Process requisitions, manage the inventory control system, and track work orders for efficient operations.
  • Prepare and submit warranty and return claims to maximize credits and maintain department tools, equipment, and vehicles.
  • Implement and maintain effective parts department processes to ensure customer satisfaction.
  • Conduct daily, weekly, monthly, and annual physical inventory of all parts.
  • Coordinate maintenance schedules and provide timely support to field technicians.
Requirements
  • Strong mechanical knowledge with experience in HVAC systems preferred.
  • Experience with Karmak ERP systems either CAT ISS, Elison Doc, Acom Diagnostic, and the likes.
  • 3 years of experience in purchasing roles ideally in Heavy-duty Truck Parts and Heavy Equipment.
  • Proficiency in data entry and familiarity with supply chain management principles.
  • Excellent organizational skills with the ability to manage multiple tasks simultaneously.
  • Strong communication skills, both verbal and written, to effectively lead a team.
  • Experience with demand planning and inventory management is desirable.
  • Parts counter and warehouse experience would be considered an asset.
  • Knowledge of sourcing, parts cataloguing, and cross-referencing parts.
  • Must have basic computer skills.
  • Driver's license.
  • High school diploma or equivalent.
Benefits
  • Health, Vision, and Dental Care

An estimated salary for this role is between $65,000 and $90,000 per year, depending on experience and qualifications. Cox Contractors Ltd. offers a competitive benefits package, including health, vision, and dental care. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, please apply today.

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