Healthcare Operations Manager
3 weeks ago
At destinationone Consulting, we specialize in recruitment across diverse sectors, including Healthcare, HealthTech, Government, Municipalities, NonProfits, Legal, and Public Accounting. We are building a database of opportunities in these fields, ensuring our recruiters can quickly match candidates with suitable roles when they arise.
Location: Various locations across British ColumbiaAs a Practice Manager, you will oversee the daily operations of a healthcare practice, ensuring the delivery of high-quality patient care while maintaining efficient administrative processes. Your leadership will be essential in managing staff, optimizing workflows, and enhancing the patient experience.
Key Responsibilities:- Manage the operational aspects of the practice, including scheduling patient flow and resource allocation.
- Develop and implement policies and procedures to improve efficiency and ensure compliance with healthcare regulations.
- Supervise and support staff, including hiring, training, and performance evaluations, to promote a collaborative work environment.
- Monitor financial performance, including budgeting, billing, and reimbursement processes, to ensure financial viability.
- Foster positive relationships with patients, addressing concerns and enhancing the overall patient experience.
- Coordinate with healthcare providers to ensure seamless communication and patient care delivery.
- Maintain accurate and confidential patient records and ensure compliance with privacy regulations.
- Analyze practice performance metrics to identify areas for improvement and implement necessary changes.
Requirements
- Bachelor's degree in Health Administration, Business Administration, or a related field; Master's degree preferred.
- Previous experience in healthcare management, with at least two years in a practice management role.
- Strong knowledge of healthcare operations, billing practices, and regulatory requirements.
- Excellent leadership, organizational, and communication skills.
- Proficient in practice management software and electronic health record (EHR) systems.
- Commitment to providing exceptional patient-centered care.
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