Restaurant Operations Manager
4 weeks ago
Job Title: Restaurant Operations Manager
Job Summary: We are seeking a highly skilled Restaurant Operations Manager to join our team at Norm's Pizza. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.
Key Responsibilities:
- Manage Restaurant Operations: Oversee the preparation and presentation of food and beverages, ensuring that all menu items are prepared to our high standards.
- Lead a Team: Supervise and train a team of staff, including cooks, servers, and hosts/hostesses, to ensure that they are equipped to provide excellent customer service.
- Control Costs: Manage labor costs, inventory, and other expenses to ensure that we are operating within our budget.
- Improve Customer Experience: Analyze customer feedback and implement changes to improve the overall customer experience.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a restaurant management role.
- Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.
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