Hospitality Services Manager

3 weeks ago


Abbotsford, British Columbia, Canada Otter Co-op Full time
Job Overview:

At Otter Co-op, we are committed to excellence in our food and beverage services. As the General Manager of Highwayman Pub, you will be responsible for overseeing the overall operations of our pub, ensuring that our high standards of quality, presentation, and service are consistently met. Your role will involve managing a team of kitchen and server staff, overseeing day-to-day operations, and implementing strategies to drive long-term profitability.

Key Responsibilities:
  • Ensure the quality, quantity, and presentation of all food prepared meets our high standards.
  • Balancing the needs of the Front of the House and Heart of the House, while continuously interacting with guests to ensure overall guest service excellence standards are met.
  • Manage a team of kitchen and server staff, including a Bar Manager and Kitchen Manager.
  • Develop and maintain a positive and engaged team environment based on excellence, discipline, learning, and development, teamwork, respect, and having fun.

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