Technical Systems Analyst

1 week ago

Vernon, Canada Bassani Tech Full time

Bassani Tech is seeking a highly skilled Technical Systems Analyst to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer systems and networks.

The ideal candidate will have a strong background in IT, with experience in troubleshooting and resolving technical issues. You will be responsible for providing exceptional customer service, responding to user inquiries, and collaborating with our team to resolve technical problems.

The Technical Systems Analyst will also be responsible for maintaining accurate records of incidents and solutions, participating in the redesign of applications and software, and providing business systems, network, and Internet support to users.

To be successful in this role, you will need to have excellent problem-solving skills, attention to detail, and the ability to work effectively in a team environment.

Key responsibilities include:

  • Reporting on the performance of computer systems and networks
  • Responding to user inquiries and providing technical support
  • Maintaining accurate records of incidents and solutions
  • Participating in the redesign of applications and software

Key qualifications include:

  • Bachelor's degree in Computer Science or related field
  • 2 years of experience in IT, preferably in a technical support role
  • Excellent problem-solving skills and attention to detail
  • Ability to work effectively in a team environment

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