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Food Service Supervisor

2 months ago

St Thomas, Ontario, Canada Highbury Subs Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Highbury Subs. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Quality Control and Assurance
    • Establish methods to meet work schedules, ensuring that all food products are prepared and served to the highest standards.
    • Monitor and maintain records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
  • Customer Service and Relations
    • Address customers' complaints or concerns in a professional and courteous manner, ensuring that all issues are resolved promptly and satisfactorily.
    • Develop and maintain strong relationships with customers, promoting loyalty and repeat business.
  • Administrative and Reporting
    • Prepare and submit reports on sales, stock, and other relevant metrics, providing valuable insights for business growth and improvement.
    • Establish work schedules, ensuring that all staff are aware of their duties and responsibilities.
Requirements
  • Education and Experience
    • College/CEGEP diploma or equivalent.
    • Experience in a food service management role, preferably in a fast-paced environment.
  • Skills and Abilities
    • Excellent leadership and communication skills, with the ability to motivate and inspire staff.
    • Strong problem-solving and analytical skills, with the ability to make informed decisions.
    • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Work Environment and Conditions
    • Fast-paced environment, with a high level of activity and energy.
    • Standing for extended periods, with regular breaks and opportunities for rest.
What We Offer
  • Competitive Salary and Benefits
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment