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Sales Team Lead

2 months ago

Orillia, Ontario, Canada C. Houle Gas Bars Inc Full time
About the Role

We are seeking a highly skilled Sales Team Lead to join our team at C. Houle Gas Bars Inc. As a Sales Team Lead, you will be responsible for overseeing the sales floor and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Supervise Sales Staff: Lead and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
  • Assign Sales Tasks: Assign sales staff to duties and ensure that they are equipped with the necessary tools and training to succeed.
  • Hire and Train Staff: Hire and train new sales staff to ensure that they meet the high standards of our company.
  • Authorize Payments: Authorize payments by cheque and ensure that all financial transactions are accurate and up-to-date.
  • Exhibit Design: Plan and develop permanent and temporary exhibits and displays for our retail spaces.
  • Merchandise Management: Order merchandise and authorize returns to ensure that our inventory is up-to-date and accurate.
  • Work Schedules: Establish work schedules for sales staff to ensure that the sales floor is adequately staffed at all times.
  • Sales Performance: Monitor and analyze sales performance to identify areas for improvement and develop strategies to increase sales.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner.
  • Inventory Management: Organize and maintain inventory to ensure that our shelves are fully stocked and that our customers have access to the products they need.
  • Payroll Administration: Oversee payroll administration to ensure that all sales staff are paid accurately and on time.
  • Performance Reviews: Conduct regular performance reviews to ensure that sales staff are meeting their targets and providing excellent customer service.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a sales or retail environment.
  • Work Setting: Retail service establishment.
  • Language: English.