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Store Manager Position
2 months ago
About Mackage
Mackage is a global outerwear leader that combines exceptional quality, purpose, and performance with a focus on aesthetic innovation.
We are committed to employment equity and invite applications from diverse candidates.
Job Summary
The Store Manager will be an integral part of our brand's image and store performance.
Key Responsibilities
Sales and Customer Service:
Maximize store sales and KPIs to achieve sales targets.
Monitor sales floor and zone coverage to drive sales and maintain a customer-centric environment.
Ensure proactive client engagement and grow the clientele database.
Inspire and motivate the team to high performance and exceptional customer service.
Leadership:
Monitor, develop, and lead the team by showcasing a positive environment.
Partner and collaborate with management and HQ partners effectively.
Actively bench, recruit, hire, and develop top-tier candidates.
Manage operational tasks on time, including reports, payroll, scheduling, and inventory management.
Model and ensure store policies compliance.
Respond and adapt to changing demands of the business.
Operations:
Provide proper training and development on product knowledge and selling ceremony.
Ensure proper maintenance and organization of the store standards.
Handle customer inquiries, concerns, and returns effectively.
Oversee daily operations while managing inventory levels and loss prevention best practices.
Requirements
Minimum of five years of experience in a fashion luxury retail environment, with at least three years as a store manager.
Strong leadership, result-oriented, and solid business acumen.
Excellent written and verbal communication skills.
Multilingual is a plus.
Team-centric attitude and proactive mindset.
Exemplary selling, training, and customer service skills.
Ability to multi-task, organize, and prioritize workload.
Knowledge of Microsoft Office Suite and POS operating systems.
About Mackage
Mackage is a global outerwear leader that combines exceptional quality, purpose, and performance with a focus on aesthetic innovation.
We are committed to employment equity and invite applications from diverse candidates.
Join Our Team
We want to get to know you.
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