Chief Retail Operations Manager
1 day ago
Are you a seasoned retail leader with a passion for delivering exceptional customer experiences?
Läderach, a global chocolatier with over 200 stores across 20 countries, is seeking an experienced Chief Retail Operations Manager to lead our team in Toronto, Ontario.
About the Role:
We are looking for a highly motivated and results-driven individual with at least three years of experience in retail management. As our ideal candidate, you will have a proven track record of driving sales growth, improving customer satisfaction, and developing high-performing teams.
Key Responsibilities:
- Oversee daily store operations, ensuring seamless execution of sales strategies and customer service standards
- Develop and implement effective staff training programs to enhance skills and knowledge
- Collaborate with regional managers to achieve sales targets and improve operational efficiency
- Maintain accurate inventory levels, product merchandising, and loss prevention standards
- Foster a positive work environment, promoting employee engagement and retention
- Act as a brand ambassador, representing Läderach's values and mission to customers and employees alike
Requirements:
- At least three years of experience in retail management, with increasing levels of responsibility
- Strong leadership, staff management, and customer service skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Bachelor's degree in Business Administration or related field
What We Offer:
- A competitive salary of $60,000 - $80,000 per year, depending on experience
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off
- The opportunity to work for a global company with a rich history and culture
- Ongoing training and development opportunities to enhance your skills and career growth
Why Join Läderach?
Läderach is a global chocolatier with a rich history and culture. Our success is built on the passion and dedication of our diverse team members from over 50 countries. We offer a dynamic work environment, exciting challenges, and opportunities for growth and development. If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply for this exciting opportunity.
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