Senior Security Systems Specialist
4 weeks ago
We are seeking a highly skilled Senior Security Systems Specialist to join our team at Paladin Technologies. As a key member of our delivery team, you will be responsible for servicing and maintaining complex electronic security systems for our diverse range of clients.
The ideal candidate will have a strong background in electronics and security systems, with experience in troubleshooting and repairing hardware and software issues. You will work closely with our clients to understand their security needs and provide tailored solutions to meet their requirements.
Responsibilities:
- Service and maintenance of integrated security systems, including access control, CCTV, and alarms
- Troubleshooting and repair of hardware and software issues
- Collaboration with manufacturers' technical support teams to resolve system issues
- Providing high levels of customer service and support
- Training clients on proper system usage and responding to technical inquiries
- Completing detailed and accurate paperwork and assisting with as-built documentation
- Adhering to Paladin's Quality and Safety program
- Working collaboratively with the service team and operations to ensure seamless delivery of services
Qualifications:
- 5-8 years of experience as a Service Technician in the security, electronics, or IT industry
- Proven experience with complex physical security systems, such as Lenel, Genetec, and Milestone
- Post-secondary training in electronics or equivalent
- Experience with IP networks, low-voltage electronics, and client-server security applications
- Valid Driver's License with a clean abstract
- Able to work independently and as part of a team
- Strong command of the English language and excellent written and verbal communication skills
About Paladin Technologies:
Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. We are committed to providing our clients with exceptional service and support, and we are seeking a talented individual to join our team.
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