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Travel Industry Manager

2 months ago

Vancouver, British Columbia, Canada Travlink Employment Consulting and Travel Ltd. Full time
Job Title: Engagement Manager

We are seeking a highly skilled Engagement Manager to join our team at Travlink Employment Consulting and Travel Ltd.

Job Summary

The Engagement Manager will be responsible for establishing and implementing policies and procedures for staff, managing contracts for advertising or marketing strategies, hiring, training, and supervising staff, and addressing customers' complaints or concerns.

Key Responsibilities
  • Develop and implement effective policies and procedures to ensure smooth staff operations
  • Manage contracts for advertising and marketing strategies to drive business growth
  • Recruit, train, and supervise staff to ensure excellent customer service
  • Address customer complaints and concerns in a timely and professional manner
Work Environment

The Engagement Manager will work in a fast-paced tourism/travel services environment, with a focus on providing excellent customer service and ensuring the success of our clients.

Requirements
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Attention to detail and organizational skills
What We Offer
  • Paramedical services coverage
  • Temporary work term
  • 40 hours per week
  • English language