Product Manager

4 weeks ago

Regina, Saskatchewan, Canada Cova Full time

About Cova:

Cova is a leading provider of innovative software solutions for cannabis retail. Our award-winning point-of-sale platform is a top choice in North America, where we currently power over 2,000 stores from coast to coast and have earned a reputation as one of the most trusted brands in cannabis technology. At Cova, we prioritize reliability and integrity in our mission to help cannabis retailers reach their full potential. With that conviction and your expertise, we will continue to push the industry forward and establish Cova as a one-stop shop for cannabis retailers looking for the best software to grow their business.

About the Team:

The eCommerce team at Cova is working together to help retailers extend their reach and discoverability by customers online using digital marketing and SEO. Our POS and eCommerce solution powers a cohesive in-store and online experience to engage with and create long-term relationships with customers for our retailers. As the newest product line at Cova, we are growing to meet the demand.

About the Role:

As the Product Manager for eCommerce, you will work directly with other product managers, product designers, sales, marketing, and operations to establish a vision and strategy to create a best-in-class online shopping experience for cannabis consumers across North America. You will partner closely with the Technical Lead and a global team of engineers to deliver solutions that will have a positive impact on retailers and consumers alike.

Key Responsibilities:

  • Apply product principles and practices for discovery, product analysis to understand customer needs to continuously inform your product roadmap
  • Interact with cannabis retailers and consumers to gather insights and validate assumptions and advocate for their needs
  • Collaborate with other product managers and other customer-facing stakeholders on a regular basis to maintain a high-level of alignment broadly across Cova
  • Be an expert on your customer segments, markets and competition to contribute to the evolution of Cova's overall product strategy
  • Advocate for and communicate our product vision throughout the company
  • Partner with other departments (e.g. Marketing and Operations) to create go-to-market strategies and plans
  • Prioritize ruthlessly to deliver customer value early and often through Cova's agile product development process
  • Define and measure key performance indicators to track and monitor product performance

Requirements:

  • 1-3 years of product management experience in eCommerce or other B2B SaaS company
  • You have shipped products by balancing idealism with pragmatism – you've done this and can prove it
  • You have a natural tendency to challenge the status quo, asking why often and actively listening and diving deep into data and evidence to validate assumptions
  • Experience creating and sharing strategic product roadmaps, working with cross-functional teams to connect them to company objectives and customer value
  • Proficiency with tracking and collaboration tools (e.g. JIRA, MS OneDrive, Confluence/Wiki, Aha)
  • You are committed to continuous improvement in your career and craft

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