Hostel Operations Manager

3 weeks ago


Fernie, Canada Himalayan Spice Bistro Ltd. Full time

Job Summary: We are seeking a highly organized and detail-oriented Accommodation Manager to join our team at Himalayan Spice Bistro Ltd. The successful candidate will be responsible for developing and implementing policies and procedures for daily operations, recruiting and hiring staff, and supervising staff to ensure seamless day-to-day operations.

Key Responsibilities:

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff to ensure efficient and effective day-to-day operations
  • Perform front desk duties, including greeting guests and handling customer inquiries
  • Implement marketing activities to promote the resort and attract new customers
  • Arrange for and oversee maintenance activities to ensure the resort remains in good condition
  • Address customer complaints or concerns in a professional and courteous manner
  • Assist guests with special needs, such as providing wheelchair accessibility or arranging for special accommodations
  • Establish work schedules for staff to ensure adequate coverage and minimize overtime

Requirements:

  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and conflict resolution skills

Working Conditions:

  • 1 to 2 people will be supervised
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


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