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Senior Technical Business Analyst

2 months ago

Edmonton, Alberta, Canada First Tek Full time
Job Summary

We are seeking a highly skilled Technical Business Analyst to join our team at First Tek. As a Technical Business Analyst, you will play a key role in the delivery of IT projects, working closely with stakeholders to identify business needs and develop solutions.

Key Responsibilities
  • Identify opportunities for process improvement and contribute to initiatives
  • Gather technical requirements and implement new technologies to support reporting requests, process re-engineering, and application configuration/customizations
  • Work closely with Release Manager, Program and Project Managers to coordinate releases across multiple technology teams, from inception to delivery
  • Monitor and respond to open tickets through an incident management system, coordinate incidents with the internal application development and technology infrastructure teams
  • Leverage scrum and other agile approaches to facilitate cross-team delivery
  • Plan and prioritize product development and product feature backlog
  • Work with internal customers to analyze the needs and align product roadmap to strategic goals
  • Participate in scrum meetings and product sprints
  • Support the application support and development manager
Requirements
  • Years of experience as a business analyst translating business requirements into detailed specifications
  • Years of experience in developing integrated system and technical design specifications on complex software solutions
  • Years of experience in facilitating and managing business process development and process improvement sessions
  • Years of experience in gathering requirements from a diverse group of stakeholders across multiple departments
  • Years of experience with written and verbal communications, including specific experience in creating business requirements, functional specifications, and technical requirements
Preferred Qualifications
  • Experience with project management, business and technical analysis, and systems design in delivering complex software solutions
  • Experience with iterative development using model-based processes
  • Experience with producing project artifacts with XML, UML, and/or other web-services technologies
  • Experience with preparing, updating, and managing documents defining business requirements, software requirements, functional design, and project plans and schedules
What We Offer

As a Technical Business Analyst at First Tek, you will have the opportunity to work on complex IT projects, develop your skills and expertise, and contribute to the success of our organization. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.