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Aircraft Maintenance Specialist
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About CAMP
CAMP Systems is a leading provider of aircraft compliance and health management services to the global business aviation industry. With a strong presence in the market, CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world.
Job Summary
The Enrollment Analyst plays a crucial role in ensuring the accurate and timely enrollment of new aircraft onto the CAMP Systems software. This involves a combination of technical and client-facing responsibilities, including data analysis, communication with clients, and quality control.
Key Responsibilities
- Enroll new aircraft onto the CAMP application, utilizing customer-furnished and/or manufacturer-furnished documentation, in accordance with CAMP-OPS-100, CAMP-OPS-110, and specific aircraft model checklists.
- Implement inspection/maintenance schedules for assigned aircraft, in accordance with regulatory authority requirements, customer requirements, and maintenance documentation.
- Evaluate, analyze, and interpret applicable data, such as ADs, SBs, maintenance logs, etc.
- Quality-check enrollments to assess data input, ensuring proper implementation in line with CAMP procedures and customer expectations.
- Review, inspect, and work with clients to implement their specific Maintenance Inspection Program.
- Ensure customers' data is updated promptly and accurately.
- Prioritize work based on project timelines and current workload.
- Ensure customer-requested changes are reviewed and properly implemented.
- Ensure constant and effective communication is maintained with all stakeholders throughout the enrollment process.
- Review, manage, and update applicable databases at enrollment milestones to ensure accuracy, be notified of changes, and notify others of changes.
- Address telephone calls from customers regarding maintenance programs.
- Ensure customers have full knowledge of the web-based applications, its efficiencies, and functionality.
Requirements
- Bachelor's degree or equivalent combination of education and aviation experience to successfully perform the job.
- A & P license or two (2) to five (5) years of related aircraft experience preferred.
- Prior customer service experience a plus.
- Ability to analyze and interpret data.
- Must possess excellent communication skills, both written and verbal.
- Must possess excellent computer skills (i.e. Word, Excel).
About CAMP
CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture.
