Aircraft Maintenance Specialist

3 weeks ago

Montreal, Quebec, Canada CAMP Full time

About CAMP

CAMP Systems is a leading provider of aircraft compliance and health management services to the global business aviation industry. With a strong presence in the market, CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world.

Job Summary

The Enrollment Analyst plays a crucial role in ensuring the accurate and timely enrollment of new aircraft onto the CAMP Systems software. This involves a combination of technical and client-facing responsibilities, including data analysis, communication with clients, and quality control.

Key Responsibilities

  • Enroll new aircraft onto the CAMP application, utilizing customer-provided and manufacturer-provided documentation, in accordance with CAMP-OPS-100, CAMP-OPS-110, and specific aircraft model checklists.
  • Implement inspection/maintenance schedules for assigned aircraft, in accordance with regulatory authority requirements, customer requirements, and maintenance documentation.
  • Evaluate, analyze, and interpret applicable data, such as ADs, SBs, maintenance logs, etc.
  • Quality-check enrollments to assess data input, ensuring proper implementation in line with CAMP procedures and customer expectations.
  • Review, inspect, and work with clients to implement their specific Maintenance Inspection Program.
  • Ensure that customers' data is updated promptly and accurately.
  • Prioritize work based on project timelines and current workload.
  • Ensure customer-requested changes are reviewed and properly implemented.
  • Ensure constant and effective communication is maintained with all stakeholders throughout the enrollment process.
  • Review, manage, and update applicable databases at enrollment milestones to ensure accuracy, be notified of changes, and notify others of changes.
  • Address telephone calls from customers regarding maintenance programs.
  • Ensure that customers have full knowledge of the web-based applications, its efficiencies, and functionality.

Requirements

  • Bachelor's degree or equivalent combination of education and aviation experience to successfully perform the job.
  • A & P license or two (2) to five (5) years of related aircraft experience preferred.
  • Prior customer service experience a plus.
  • Ability to analyze and interpret data.
  • Must possess excellent communication skills, both written and verbal.
  • Must possess excellent computer skills (i.e. Word, Excel).

About CAMP Culture

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture.

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