Medical Support Specialist

4 weeks ago

Bowmanville, Ontario, Canada Saurabh Pandalai Medicine Professional Corporation Full time
Job Summary

Saurabh Pandalai Medicine Professional Corporation is seeking a Medical Support Specialist to join our team. As a Medical Support Specialist, you will be responsible for providing administrative support in a fast-paced medical environment.

About the Role
  • This is a permanent position, requiring 37.5 hours of work per week.
  • The primary language spoken in this role is English.
Responsibilities
  • Administer tests using equipment, instruct patients on test procedures and record results, and monitor, check and calibrate auditory equipment.
  • Assist health care professionals with patient care and treatment.
  • Support physicians in the assessment and treatment of patients.
  • Develop information materials for patients, including educational resources and instructions.
  • Examine adult clients to assess hearing loss, recommend type of hearing instrument, take earmold impressions and perform follow-up examinations and readjustments.
  • Follow through on treatment programs with patients, ensuring they understand their treatment plans and are progressing accordingly.
  • Maintain inventories of medications and pharmaceutical products, as well as prescription records.
  • Position patients for treatments by chiropractor or machine, following established protocols.
  • Clean and maintain equipment, ensuring it remains in good working condition.
  • Prepare and maintain equipment and supplies, including setting up and dismantling equipment as needed.
  • Reassemble equipment and assemble packs of sterile supplies and instruments for delivery to hospital departments.
  • Record information about donors, ensuring accurate and timely reporting.
  • Assist chiropractor with patient health education, providing clear and concise information.
  • Label and process donated blood, adhering to standardized safety practices.
  • Operate and maintain sterilization equipment and instrumentation for re-use according to standardized safety practices.
  • Prepare solutions for preservation of specimens, following established protocols.
  • Process claims such as health insurance or workers compensation, ensuring timely and accurate processing.
  • Provide post donation care and donor reaction care, responding to any concerns or issues that arise.
  • Remove casts, sutures and pins, performing tasks as directed by healthcare professionals.
  • Clean and sew up bodies for release to funeral homes, adhering to established protocols.
  • Collect statistics, analyzing data to inform treatment plans and improve patient outcomes.
  • Maintain supplies, ensuring that all necessary materials are readily available.
  • Connect treatment machines to patients, as directed by chiropractor, ensuring safe and effective treatment.
  • Maintain inventory of equipment, ensuring that all devices remain in good working order.
  • Monitor donors throughout procedure, providing support and care as needed.
  • Assist chiropractor with physical examinations, performing tasks as directed.
  • Document patient rehabilitation progress, tracking patient outcomes and adjusting treatment plans accordingly.
  • Perform general clerical duties, including scheduling appointments and confirming bookings.
  • Process files and paperwork, ensuring accurate and timely completion.
  • Schedule and confirm appointments, ensuring seamless communication with patients and healthcare professionals.
  • Take earmold impressions and fit and adjust hearing instruments, providing high-quality patient care.
  • Take patients' general medical and ophthalmic history, gathering essential information for treatment planning.
  • Manage routine office functions, including reception, telephone and booking appointments.
  • Organize and maintain inventory, ensuring efficient use of resources.
Work Conditions and Physical Capabilities
  • This role requires working in a fast-paced environment, with a combination of sitting, standing and walking.
  • Manual dexterity and attention to detail are essential skills for this position.
  • Ability to distinguish between colors is also required.
Personal Suitability
  • A strong client focus and interpersonal awareness are necessary for success in this role.
  • Excellent oral and written communication skills are also essential.
  • Flexibility, initiative and reliability are key characteristics for this position.
Experience
  • Prior experience in a similar role or related field is an asset.

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