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IT Support Specialist

2 months ago

Dorval, Quebec, Canada CANAROPA Full time

### Job Title: IT Support Specialist

#### Job Summary

We are seeking an experienced IT Support Specialist to join our team at CANAROPA. As an IT Support Specialist, you will be responsible for installing, monitoring, maintaining, and troubleshooting application issues, as well as providing technical support to users.

#### Key Responsibilities

* Install and configure software applications to meet company requirements
* Recommend and perform software updates, ensuring minimal disruption to the business
* Provide technical support to users, resolving issues through a ticketing system
* Collaborate with IT teams and other departments to align with business objectives
* Monitor application performance using analytics to drive improvements and cost efficiencies

#### Requirements

* Post-secondary degree or certification in computer science or a related field
* Minimum 5 years of experience in a related role
* Strong skills in SharePoint, Access, Excel, Word, and PowerPoint
* Knowledge of enterprise resource planning (ERP), customer relations management (CRM), and Computer Aided Design (CAD)

#### What We Offer

* Opportunity to work with a dynamic team at CANAROPA
* Competitive salary and benefits package
* Professional development opportunities

#### How to Apply

If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.