Administrative Clerk

4 weeks ago


Edmonton, Alberta, Canada Lifemark Full time

Administrative Clerk Role

About the Role:

We are seeking a highly organized and detail-oriented Administrative Clerk to join our team at Lifemark. As an Administrative Clerk, you will be responsible for providing administrative and clerical services support to our team.

Key Responsibilities:

  • Document Management: Receive, organize, and provide case documentation to assessors.
  • Communication: Receive and transfer incoming calls and messages, and direct examinees as needed.
  • Filing: Maintain the general filing system and file all correspondence.
  • Coordination: Coordinate courier deliveries and pickups, and order office supplies.
  • Support: Provide administrative and clerical support to consultants, management, and staff.
  • Scheduling: Assist with booking, confirming, and maintaining service schedules using the administrative database.
  • File Management: Create assessment files, receive and file case documentation, and send consultant medical or other files necessary for service completion.
  • Mail and Document Distribution: Distribute incoming mail and post outgoing mail on a daily basis.
  • Word Processing: Word process documents, forms, and reporting data as required.
  • Client Relationships: Develop and foster client relationships.
  • Account Management: Work with national accounts and facilitate appointments.
  • File Triage: Triage and coordinate files to ensure appropriate service is being provided.
  • Record Keeping: Maintain accurate records of postage meter, fax machine, and copier usage.
  • File Archiving: Scan and archive old files.

Requirements:

  • Experience working in an administrative position, ideally within the insurance/healthcare environment.
  • Relevant post-secondary or community college education.
  • Medium-advanced level computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat).
  • Effective verbal and written communication skills.
  • Proven organizational and multitasking skills.


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