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Food Service Operations Manager

2 months ago


Sarnia, Ontario, Canada SWISS CHALET Full time

{"h2": "Job Summary", "p": "At Swiss Chalet, we are seeking a skilled Food Service Supervisor to join our team. As a key member of our culinary team, you will be responsible for overseeing the daily operations of our food service department, ensuring that our high standards of quality and customer satisfaction are met.", "ul": [{"li": "Establish and implement effective methods to meet work schedules and ensure seamless food service delivery."}, {"li": "Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all food safety and handling procedures are followed."}, {"li": "Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure excellent performance."}, {"li": "Estimate ingredient and supply requirements for meal preparation, and ensure that all necessary materials are available."}, {"li": "Hire and train food service staff, and provide guidance on customer service and quality control standards."}, {"li": "Maintain accurate records of stock, repairs, sales, and wastage, and prepare and submit reports as required."}, {"li": "Collaborate with the culinary team to ensure that food and service meet quality control standards, and make recommendations for process improvements."}, {"li": "Address customer complaints or concerns in a professional and courteous manner, and provide solutions to resolve issues."}, {"li": "Maintain a clean and safe work environment, and ensure that all staff are aware of and follow proper sanitation and safety procedures."}, {"li": "Establish work schedules and ensure that all staff are aware of their responsibilities and deadlines."}, {"li": "Process banking transactions and maintain accurate financial records."}, {"li": "Supervise and check the assembly of trays and delivery of food trolleys, ensuring that all food is presented in a visually appealing manner."}, {"li": "Supervise and check the delivery of food trolleys, ensuring that all food is delivered to the correct location and in a timely manner."}, {"li": "Establish work schedules and ensure that all staff are aware of their responsibilities and deadlines."}, {"li": "Process banking transactions and maintain accurate financial records."}], "h2": "Requirements", "ul": [{"li": "5-10 years of experience in a food service supervisory role."}, {"li": "Proven track record of success in a fast-paced food service environment."}, {"li": "Excellent leadership and communication skills, with the ability to motivate and coach staff to achieve high performance."}, {"li": "Strong problem-solving and analytical skills, with the ability to identify and resolve issues quickly and effectively."}, {"li": "Ability to work in a team environment and collaborate with other departments to achieve common goals."}, {"li": "High school diploma or equivalent required; post-secondary education in a related field an asset."}], "h2": "What We Offer", "p": "At Swiss Chalet, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced food service professional looking for a new challenge, we encourage you to apply for this exciting opportunity.", "h2": "How to Apply", "p": "To apply for this position, please submit your resume and a cover letter outlining your qualifications and experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted.", "h2": "Contact Information", "p": "For more information about this opportunity, please contact [insert contact information]."}