Head of Customer Journey

About the RoleWe are seeking a highly skilled Customer Journey Specialist to join our team at SOTI. As a Customer Journey Specialist, you will be responsible for analyzing customer data to understand behavior and preferences, mapping out customer journeys for approvals, and identifying pain points and opportunities for improvement.You will drive acquisition...

About the RoleWe are seeking a skilled Business Analyst to join our team at Thomson Reuters. As a key member of our Business Architecture team, you will be responsible for establishing Process and Customer Journey Mapping standards.Key ResponsibilitiesCollaborate with the Business Architecture team to develop CJM standards that meet stakeholder...

Job Description:We are seeking an experienced and results-driven Lifecycle Marketing Manager to lead the development of data-informed marketing strategies that guide customers through every stage of their journey, from acquisition to retention and advocacy. This role is central to ensuring our customers have a frictionless and personalized experience,...

Title: Manager, Customer Journey Management - 18-month contractRequisition ID: 218034Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.The RoleThe Manager Customer Journey Management defines, executes, and optimizes the end-to-end digital marketing strategy across organic, owned, and paid channels. They act...

About UsWe are a leading CRM agency dedicated to designing and delivering innovative, customer-centric omni-channel journeys for our clients. Leveraging platforms like Salesforce Marketing Cloud, we craft seamless, data-driven experiences that engage customers at every touchpoint.As we continue to grow, we're seeking a Project Coordinator to join our team...

Location: Onsite, downtown TorontoAbout Shakudo:Shakudo creates compatibility across the best-of-breed data tools for a more reliable, performant, and cost effective data and AI operating system. As the operating layer on top of your cloud Shakudo allows you to pick the best-of-breed data tools for your needs, while providing a platform with fully automated...

Location: Onsite, downtown TorontoAbout Shakudo:Shakudo creates compatibility across the best-of-breed data tools for a more reliable, performant, and cost effective data and AI operating system. As the operating layer on top of your cloud Shakudo allows you to pick the best-of-breed data tools for your needs, while providing a platform with fully automated...

About FloatFloat is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline financial operations and optimize cash flow, so they can focus on what matters most: growth.As one of Canada's fastest growing companies and...

About the RoleWe're seeking a talented Marketing Delivery Manager to join our marketing team at Scene+. In this role, you'll design, implement, and optimize customer engagement strategies using Data Cloud Platform and Salesforce Marketing Cloud. You'll create personalized, multi-channel campaigns that drive meaningful connections between our Members and our...

We are seeking a Head of Business Development to lead our business development function and drive revenue growth through strategic partnerships and collaborations. As a key member of our leadership team, you will develop and implement a comprehensive business development strategy that aligns with our growth objectives.The ideal candidate will have a proven...

JOB DESCRIPTION Insight Global is looking for Senior Journey Builder to join a leading banking client downtown Toronto. Role Responsibilities include: • Serving as a Subject matter expert for Marketing Cloud Solutions and Automations. • Providing hands-on leadership during design, implementation and ongoing developments of SFMC Solutions to internal...

JOB DESCRIPTION Insight Global is looking for Senior Journey Builder to join a leading banking client downtown Toronto. Role Responsibilities include: • Serving as a Subject matter expert for Marketing Cloud Solutions and Automations. • Providing hands-on leadership during design, implementation and ongoing developments of SFMC Solutions to internal...

Description : About Everest: It's an exciting time for Everest Group, Ltd. ("Everest") As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in critical markets. Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through...

About Us">">We're a rapidly growing fintech company in Canada, dedicated to providing a more rewarding financial experience for all Canadians.">">At Neo, we believe in empowering individuals to take control of their financial futures. Our mission is to transform the financial services industry by delivering innovative solutions that meet the evolving needs...

We're looking for an experienced leader to join our team as the Head, Client Relationships. In this role, you'll be responsible for driving sales growth and building strong relationships with Canadian Banks and financial institutions.Your key responsibilities will include:Developing and nurturing relationships with key decision-makers within financial...

About Our CompanyAt STAN AI, we believe that properties can be managed autonomously. We are seeking a highly skilled Head of Customer Experience to join our team.In this role, you will be responsible for leading the daily operations of our Implementation team and mentoring associates to excel through empowerment and encouragement.The ideal candidate will...

Customer Experience LeaderWe are looking for a highly experienced Head of Customer Empowerment and Retention to join our team. This key role will be responsible for developing and executing strategies that drive customer satisfaction and loyalty.About KnixWe are a purpose-driven company that celebrates diversity and inclusivity. Our employees are passionate...

About the RoleWe are seeking an experienced e-commerce professional to lead our online storefront in Canada. As the Head of Site Merchandising Canada, you will be responsible for driving significant growth in online sales, improving customer digital journey, and driving commercial planning.Key Qualifications:+12 years of proven experience in e-commerce...

At Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as Cover Direct and Seniors Choice.We have evolved from our origins in the...

Job Summary:">We are seeking an experienced Customer Success leader to join our team and drive business growth through exceptional customer experiences. The ideal candidate will have a proven track record of building and leading successful Customer Success functions, and will be passionate about delivering outstanding results and exceeding customer...