Head of Customer Empowerment and Retention

Head of Customer Experience RoleWe're seeking an exceptional leader to join our Leadership Team and drive our customer strategy. As the Head of Customer Experience, you'll be responsible for setting and executing our short and long-term customer plans. You'll work closely with our product, engineering, and marketing teams to ensure we're delivering value to...

Company OverviewWe are Entain, a global leader in betting, gaming, and interactive entertainment. Our mission is to bring moments of excitement into people's lives by providing exceptional player experiences.Job DescriptionWe are seeking a visionary leader to spearhead our Customer Relationship Management (CRM) strategy in Canada. As Head of CRM for Canadian...

Role OverviewWe are seeking a visionary leader to spearhead our CRM strategy in Canada, driving customer engagement and loyalty for our premier brands, Sports Interaction and Party Casino.About the RoleAs our Head of CRM, you will be responsible for elevating our multi-brand customer retention efforts in the fast-paced iGaming industry. This pivotal role...

About FloatFloat is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline financial operations and optimize cash flow, so they can focus on what matters most: growth.As one of Canada's fastest growing companies and...

About Our Team:">We're a multicultural business that values individual differences and celebrates our unique perspectives. As a global employer, we're committed to providing a safe, fun, and inclusive culture where everyone feels valued and respected.Our diverse internal networks provide support for employees to express their views and make a positive...

**Job Summary**We are looking for a highly motivated Customer Retention Director to join our customers team at Tbwa Chiat/Day Inc. As a key member of our team, you will be responsible for driving retention and expansion of your book of business consisting of Lightspeed's highest valued customers.You will work closely with our customers to understand their...

As our Head of Growth Marketing, you'll be responsible for developing and executing a comprehensive growth strategy that drives customer acquisition, onboarding, and retention at Loop. This is a unique opportunity to join our Leadership team and contribute to our mission of enabling businesses to thrive globally.About the RoleIn this role, you'll work...

Head of Customer Relationship ManagementWe're Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 30+ well-known brands and over 29,000 people, but we all play for the same team. When we win, we win together.Our vision is to be the world number one in betting, gaming and...

Head of Customer Relationship Management (CRM), CanadaFull-timeWe're Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 30+ well-known brands and over 29,000 people, but we all play for the same team. When we win, we win together.Our vision is to be the world number one in...

Head of Customer Relationship Management (CRM), CanadaFull-timeWe're Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 30+ well-known brands and over 29,000 people, but we all play for the same team. When we win, we win together.Our vision is to be the world number one in...

Head of Customer Relationship Management (CRM), CanadaFull-timeWe're Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 30+ well-known brands and over 29,000 people, but we all play for the same team. When we win, we win together.Our vision is to be the world number one in...

Head of Customer Relationship Management (CRM), CanadaFull-timeWe're Entain. Powered by our very own technology and building products that push boundaries, Entain is home to a global family of more than 30+ well-known brands and over 29,000 people, but we all play for the same team. When we win, we win together.Our vision is to be the world number one in...

Entain is a leading provider of sports betting, gaming, and interactive entertainment. Our goal is to provide exceptional customer experiences that drive loyalty and retention.We're seeking a strategic leader to join our team as Head of Customer Relationship Management (CRM), Canada. In this key position, you will develop and execute CRM strategies for our...

Location: Onsite, downtown TorontoAbout Shakudo:Shakudo creates compatibility across the best-of-breed data tools for a more reliable, performant, and cost effective data and AI operating system. As the operating layer on top of your cloud Shakudo allows you to pick the best-of-breed data tools for your needs, while providing a platform with fully automated...

Location: Onsite, downtown TorontoAbout Shakudo:Shakudo creates compatibility across the best-of-breed data tools for a more reliable, performant, and cost effective data and AI operating system. As the operating layer on top of your cloud Shakudo allows you to pick the best-of-breed data tools for your needs, while providing a platform with fully automated...

Location: Onsite, downtown TorontoAbout Shakudo:Shakudo creates compatibility across the best-of-breed data tools for a more reliable, performant, and cost effective data and AI operating system. As the operating layer on top of your cloud Shakudo allows you to pick the best-of-breed data tools for your needs, while providing a platform with fully automated...

Key ResponsibilitiesAs the Head of Customer Experience, you'll oversee our Implementation, Customer Success, and Account Management teams. Your focus will be on:Strategy Execution: Executing strategies that drive customer retention, TPV growth (Net Revenue Retention) and product adoption.Talent Leadership and Talent Management: Recruiting, developing, and...

Job DescriptionWe are seeking a visionary and data-driven leader to spearhead our CRM efforts in Canada. As our Head of CRM, you will be responsible for designing and executing targeted campaigns, lifecycle automation, and bonus reward strategies that enhance customer engagement and loyalty.In this role, you will oversee a team of 5 directs to execute the...

Job SummaryWe're a leading provider of sports betting and gaming products, seeking a highly skilled professional to lead our CRM efforts in Canada.This role will involve developing and executing CRM strategies to drive customer engagement and retention, leveraging data insights to inform decisions, and collaborating with cross-functional teams to deliver...

Location: Toronto, OntarioOur Client is a dynamic Fintech turned Enterprise SaaS startup transforming the Canadian auto finance industry. We provide fraud detection, identity verification (IDV), AML, and income verification solutions that empower auto lenders and dealerships to streamline risk assessment and prevent fraud.As we scale, Customer Success is...