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Automotive Service Advisor

2 months ago

Charlottetown, Prince Edward Island, Canada Canadian Tire Charlottetown Full time

Canadian Tire Charlottetown is seeking a skilled Automotive Service Advisor to join our team. As an Automotive Service Advisor, you will be responsible for ensuring exceptional customer service and providing expert advice on vehicle maintenance and repairs.

About the Role

This is a permanent, full-time position that offers a competitive salary range of $60,000 - $80,000 per year, depending on experience. In addition to a comprehensive benefits package, including dental and health care plans, you will also enjoy free parking and access to our Deferred Profit Sharing Plan (DPSP).

Key Responsibilities
  • Address customer complaints or concerns in a professional and courteous manner
  • Provide expert advice on vehicle maintenance and repairs, taking into account the customer's needs and budget
  • Maintain accurate records and statistics, including customer feedback and service history
  • Work closely with technicians and other staff members to ensure seamless communication and efficient service delivery
  • Assist with billing and financial transactions, ensuring accuracy and timeliness
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • The ability to work in a fast-paced environment with tight deadlines
  • Attention to detail and organizational skills
  • A valid driver's license and reliable transportation
Benefits

In addition to a competitive salary and comprehensive benefits package, we offer:

  • Dental plan
  • Health care plan
  • Deferred Profit Sharing Plan (DPSP)
  • Free parking