Automobile Photolink Appraiser

4 weeks ago

Québec, Quebec, Canada Intact Financial Corporation Full time

At Intact Financial Corporation, we're looking for a skilled Automobile Photolink Appraiser to join our team. As a key member of our team, you'll play a crucial role in helping us deliver exceptional service to our customers.

About the Role

We're seeking a highly motivated and detail-oriented individual to join our team as a Vehicle Damage Estimator. In this role, you'll be responsible for examining vehicles to determine the causes and origin of damage, assessing and approving repair estimates, and establishing the market value of vehicles.

Key Responsibilities

  • Determine the causes and origin of damage by examining vehicles using software applications.
  • Assess and approve repair estimates for claims adjusters by comparing estimates to assessments made on examination of the vehicle.
  • Establish the market value of vehicles based on information provided by claims adjusters, using tools outlined in the appraisers' standards and procedures manual.
  • Use digital automated evaluation systems to standardize repair estimates and avoid errors.
  • Negotiate and communicate best repair practices or procedures.
  • Ensure productivity and service quality, using the appraisers' standards and procedures manual and relating performance to the Claims Department's quantitative and qualitative objectives.

Requirements

  • Minimum of 4 years' auto body repair experience, including knowledge of estimating software (Audatex and Mitchell) or an equivalent combination of post-secondary education in a related industry.
  • Comprehensive knowledge of the principles and techniques of automobile physical damage repairs and replacement.
  • Computer proficient and able to effectively navigate through various systems.
  • Strong analytical skills with the ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Effective verbal and written communication skills with the capability to draft claims reports.
  • Commitment to continuing education.
  • Must be customer-driven.

What We Offer

As a permanent member of our team, you'll enjoy a range of benefits, including a financial rewards program, an industry-leading Employee Share Purchase Plan, an extensive flex pension and benefits package, flexible work arrangements, and more.

We're an Equal Opportunity Employer

At Intact Financial Corporation, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

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