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Client Service Specialist

2 months ago

Montreal, Quebec, Canada Dialectica Full time
About Dialectica

Dialectica is a leading B2B information services firm that serves top business professionals by providing real-time information and insights from industry experts across various markets, industries, and regions.

Driven by our mission to achieve unparalleled customer recognition, we are developing a trusted and innovative knowledge-sharing platform that sets a new standard in the industry.

Dialectica has been recognized as one of Europe's fastest-growing companies by the Financial Times for 4 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada, and a Best Workplace.

We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.

With a global presence spanning 5 offices across 3 continents and a highly-trained team of over 1,000 employees, we are always looking for individuals who share our belief that our work transcends individual and organizational benefits, contributing significantly to the collective advancement of society.

Our values serve as a mirror reflecting our culture and beliefs, defining not only who we are but also shaping how we work and what we stand for. These values include:

  • Respect
  • Teamwork
  • Ownership
  • Growth Mindset
About the Role

The Client Service Team is the revenue epicentre of our business. As a Business Development Associate in the CST, you will need to think quickly and critically, conduct high-level research into industries and companies, identify, and speak with the best experts ensuring they have the most relevant experience and knowledge to address our clients' needs.

This is the perfect opportunity to showcase and enhance your abilities in a role that offers clear objectives and chances for recognition and rewards based on your contributions and achievements.

One day you could be connecting a private equity firm with experts you have sourced to better understand the sub-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East.

Working on multiple client projects at once, you will have the opportunity to accelerate your career and develop core transferable skills in sales, time and project management, negotiation, and professional communication, all while expanding your commercial awareness.

Requirements

  • 1+ years of work experience
  • Academic achievement in any undergraduate field (Bachelor's degree or higher)
  • Proven leadership skills and participation in extracurricular activities
  • Demonstrated interest in business and a goal-oriented mindset
  • A growth mindset, embracing challenges as opportunities for learning and development
  • Excellent networking and sourcing abilities, leveraging professional networks to engage and convince suitable experts
  • Strong ability to achieve quotas, meet specific targets, and deliver projects within set timelines
  • Fluency in English (both verbal and written); Fluency in French is a great asset
  • Knowledge of other languages such as German, Italian, Spanish, Japanese, Korean, and/or Mandarin is an asset

Benefits

  • Be part of a creative, entrepreneurial, and fast-paced team
  • Learning and development programs (onboarding bootcamp, Mini-MBA program, step-up programs, foreign language courses)
  • Competitive compensation schemes
  • RRSP with employer match
  • Comprehensive health coverage (life, medical, dental, vision, and employee assistance programs)
  • Substantial Wellbeing program (allowance, flexible and volunteering days)
  • High-performance, fun, and vibrant culture continually enhanced through team bonding & company events, as well as increasing CSR initiatives

We are an Equal Opportunity Employer and welcome candidates with different experiences and backgrounds.