Digital Engagement Strategist

4 days ago


Vancouver, British Columbia, Canada Engine Digital Full time

The role of an Engagement Lead at Engine Digital is to guide key client relationships, supporting the delivery of projects and programs with excellence in strategic vision, craft, and execution.

Key Responsibilities
  • Lead key client engagements from onboarding to account planning and quarterly reviews
  • Develop and cultivate relationships with executive level client partners acting as a trusted advisor and thought partner
  • Identify opportunities to add value and unlock growth, leading and participating in knowledge sharing, proposal development, and pitches
  • Contribute at a strategic level within active projects, leading briefings and providing insight-driven guidance to cross-functional teams
  • Drive benchmarking and measurement to validate the impact and effectiveness of our work in support of client objectives
  • Lead and mentor project teams, fostering collaboration, setting the example for an exceptionally high degree of excellence in strategic vision, craft, and execution
Requirements
  • 8+ years experience within a digital agency or consultancy environment
  • Demonstrated success in guiding strategic engagements spanning CX, brand, e-commerce, digital product, and/or new ventures
  • Confident in engaging client partners at all levels, able to independently lead negotiation, and skilled in resolving conflicts
  • Experience supporting clients in financial services and/or healthcare, retail and e-commerce, technology, and media and entertainment
  • Strong analytical skills, able to articulate and communicate data-driven insights
  • Leadership qualities and strength in collaboration with cross-functional team members
  • Obsessively detail oriented in approach, documentation, and organization
  • Comfortable working independently with a can-do attitude towards getting things done
  • Natural ability to communicate, present, and gain buy-in internally and with clients
  • A Bachelor's degree or MBA preferred but not required with equivalent experience


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