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Restaurant Operations Manager

2 months ago

Fort Erie, Ontario, Canada Tim Hortons Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Tim Hortons. As a Restaurant Manager, you will be responsible for leading a team of staff and overseeing the daily operations of the restaurant.

Key Responsibilities:
  • Staff Management: Lead and motivate a team of 5-10 staff members to ensure excellent customer service and high-quality food products.
  • Operations: Plan and organize daily restaurant operations, including inventory management, scheduling, and cost control.
  • Customer Service: Provide exceptional customer service and resolve customer complaints in a professional and timely manner.
  • Training: Train and develop staff members to ensure they have the necessary skills and knowledge to perform their duties effectively.
Requirements:
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: Will train.
Work Environment:

The Restaurant Manager will work in a fast-paced environment with a high level of attention to detail. The ability to work under pressure and maintain a high level of accuracy is essential.

Personal Suitability:
  • Accurate: Ensure that all tasks are completed accurately and efficiently.
  • Client Focus: Provide exceptional customer service and ensure that customer needs are met.
  • Flexibility: Adapt to changing situations and priorities.
  • Organized: Plan and organize daily operations effectively.
  • Reliability: Ensure that all tasks are completed on time and to a high standard.
Government Programs:
  • Recognized Employer: Tim Hortons is a recognized employer in the industry.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 40 hours per week.