Security Analyst

3 weeks ago


Montreal, Quebec, Canada Rogers Communications Full time

We are seeking a highly skilled Security Analyst to join our Corporate Security team at Rogers Communications. As a Security Analyst, you will play a critical role in supporting law enforcement agencies across Canada by facilitating access to customer information under exigent circumstances.

Responsibilities:
  • Respond to Canadian law enforcement agency phone inquiries requesting assistance due to emergency circumstances.
  • Live answer all calls to determine the nature of the law enforcement inquiry and what is required from Rogers to assist law enforcement.
  • Support 911 Public Safety Answering Points (PSAPs) across Canada by facilitating access to customer information under exigent circumstances.
  • Respond to all inquiries from law enforcement agencies pursuant to their criminal investigations as per departmental procedures.
  • Analyze records and prepare reports containing data stored within business systems in response to court orders.
  • Manage special projects as assigned.

Qualifications:

  • Ability to work various shifts, including midnight-8am, 4pm-midnight, and 8am-4pm.
  • Must be able to obtain and maintain a federal government security clearance.
  • Excellent communications and customer service skills.
  • Strict attention to detail.
  • Must have been living in Canada for 10 years.
  • Professionalism and ability to maintain confidentiality of information.

As a Security Analyst at Rogers Communications, you will have the opportunity to work in a dynamic and challenging environment, supporting law enforcement agencies across Canada. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.


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