Vision Care Associate

5 days ago


Penticton, British Columbia, Canada Walmart Canada Full time
Job Summary

We are seeking a highly motivated and customer-focused Vision Care Associate to join our team at Walmart Canada. As a key member of our store team, you will play a vital role in providing exceptional customer service and supporting the operation of our Vision Centre.

Key Responsibilities
  • Customer Service: Greet customers, respond to inquiries, and provide assistance with their needs.
  • Appointment Booking: Help customers book eye appointments and manage the scheduling process.
  • Store Maintenance: Assist in maintaining the standards of the Vision Centre, including filing, cleaning, displays, and organization.
  • Customer Support: Help customers with their requests, including choosing frames, accessories, and repairs.
  • Communication: Facilitate communication between vision parties, including Opticians, customers, and doctors.
  • Point of Sale: Process transactions using advanced POS technology, including interaction with benefits systems.
  • Layaway Management: Maintain layaway accounts and ensure timely payments.
  • Technical Support: Provide technical support for eyewear measurements and other vision-related services.
Requirements

To be successful in this role, you will require:

  • Excellent Customer Service Skills: Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Communication Skills: Effectively communicate with customers, Opticians, and other vision parties to ensure seamless service delivery.
  • Organizational Skills: Maintain the standards of the Vision Centre, including filing, cleaning, displays, and organization.
  • Technical Skills: Possess basic technical skills to operate POS technology and other vision-related equipment.
What We Offer

As a Vision Care Associate at Walmart Canada, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and supporting the operation of our Vision Centre. We offer a competitive rate of pay, starting at $17.55 per hour, with opportunities for advancement based on relevant experience.


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