Production Supervisor
4 weeks ago
Key Responsibilities
- Work closely with Sales Associates to understand all aspects of jobs and ensure client expectations are met.
- Manage the production schedule and assign paint crews to projects.
- Determine paint and materials to be purchased for projects and place orders accordingly.
- Provide support to the job site supervisor and ensure daily updates on jobs in progress.
- Perform quality assurance site visits and ensure job sites are clean and painters wear proper branded attire.
- Ensure paint crews are producing jobs on or above established Gross Margin.
- Handle customer communications during production and resolve complaints in a timely manner.
- Perform walkthroughs with the job site supervisor and customers once jobs are completed.
- Develop a recruiting, development, and retention program for Job Site Supervisors and properly onboard them for production success.
- Ensure all field programs and systems are being executed.
- Responsible for providing ongoing training and inspections related to safety and conducting safety meetings.
- Ensure all crews are following Occupational Health and Safety Act and regulations.
Requirements
- Minimum 5 years of practical experience in project management within the paint, construction, and/or home improvement industry.
- Previous supervisory/management experience preferred.
- Excellent communication and interpersonal skills.
- Results-oriented – able to set, meet, and exceed goals.
- Time management, problem-solving, and high sense of urgency skills.
- Customer focus and good negotiation skills.
- Detailed-oriented, organized, energetic, and strong work ethic.
- Ability to lift 50 lbs.
- Good computer skills; proficiency in Microsoft Office Suite; CRM knowledge (an asset).
Compensation & Benefits
- Base salary $60K-$70K.
- Comprehensive health benefits package.
- 3 weeks vacation.
- Company vehicle.
- Laptop computer and cell phone.
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