Educator

1 day ago

Calgary, Alberta, Canada Kit and Ace Full time

About the Role:

We are seeking a highly motivated and customer-focused Educator to join our team at Kit and Ace. As an Educator, you will play a key role in providing our guests with a world-class experience in the areas of product and culture.

Responsibilities:

  • Communicate effectively with guests to understand their needs and provide personalized product recommendations.
  • Contribute to the achievement of daily sales targets by effectively promoting our products and services.
  • Maintain knowledge of in-store stock availability and ensure that the shop is clean and well-presented.
  • Process stock from the warehouse, including unpacking, counting, and tagging as required.
  • Assist with re-stocking and pricing duties, including sale preparation as required.
  • Ensure items from the change rooms are returned to the appropriate area.
  • Prepare merchandise for tailoring or alteration as required.
  • Complete assigned clean-up duties and utilize the Point of Sale system to process payments, refunds, and exchanges.
  • Participate in staff training and showroom events as scheduled.

Competencies:

  • Smart, no ego, fun, goal-oriented, and driven by integrity.
  • Exemplary customer service skills.
  • Strong personal sense of style.
  • Upbeat, optimistic, passionate, friendly, and authentic.
  • Strong communication skills.
  • Second language skills are an asset.
  • Capable of handling difficult customer-facing conversations and interactions.
  • Personable and able to effectively interact with people all day.
  • Results-oriented and process-driven, with high expectations of self and team.

What We Offer:

As a member of our team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on providing exceptional customer service and promoting our products and services.

Reports to: Shop Director

Working Team: Shop Staff

Works Closely with: Retail Operations, Information Technology (shipping systems) and Brand

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