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Food Service Supervisor

2 months ago

Ottawa, Ontario, Canada Amaya Express Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Amaya Express. As a key member of our culinary team, you will be responsible for ensuring the highest standards of food quality, service, and customer satisfaction.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure efficient food preparation
  • Quality Control and Assurance
    • Estimate ingredient and supplies required for meal preparation
    • Ensure that food and service meet quality control standards
    • Prepare budget and cost estimates
  • Customer Service and Relations
    • Address customers' complaints or concerns
    • Prepare and submit reports on customer feedback and satisfaction
  • Administrative and Organizational Tasks
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare food order summaries for the chef
Requirements and Qualifications
  • Education and Experience
    • Secondary (high) school graduation certificate
    • 1 to less than 7 months of experience in a similar role
  • Work Environment and Conditions
    • Fast-paced environment
    • Work under pressure
    • Tight deadlines
    • Combination of sitting, standing, walking
    • Standing for extended periods
    • Physically demanding
  • Personal Qualities and Skills
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Team player
Working Conditions

As a Food Service Supervisor at Amaya Express, you will work in a fast-paced environment with tight deadlines. You will be required to stand for extended periods and work under pressure. You must be physically demanding and able to lift heavy objects.