Clinical Education Specialist

3 days ago

Montreal, Quebec, Canada OSI Systems, Inc Full time
Job Description

Spacelabs Healthcare Canada Inc. is a leading supplier of Patient Monitoring and Cardiology products to the Canadian Hospital and Physician Office communities. As a Clinical Education Consultant, you will play a crucial role in supporting the sales organization and customers with clinical demonstrations, evaluations, and education for the customers using Spacelabs Healthcare products.

Responsibilities
  • Assist the sales organization and customers with clinical demonstrations, evaluations, and education for the customers using Spacelabs Healthcare products.
  • Provide support during installation and education to customers on clinical application of Spacelabs Healthcare products.
  • Be competent in the application and operation of all products and environments.
  • Work various shifts as deemed necessary for successful pre-sales demonstrations, evaluation, or installation.
  • Provide customer training on all clinical applications of equipment.
  • Utilize efficient time management and cost containment in all activities.
  • Demonstrate professionalism and positive approach when interacting with team members and customers.
  • Communicate all relevant customer information including product and/or customer problems or opportunities to appropriate personnel.
  • Provide timely and complete reports of activity as required.
  • Support Spacelabs overall business goals and objectives.
  • Clinical pre and post sales activities in Patient Monitoring, Perinatal and Cardiology Product.
  • Participate in routine staff and CEC training activities.
  • Maintain demo inventory in saleable condition, including proper storage, movement, and record inventory should be sold after 12 months or as directed by management.
  • Ensure that company-provided vehicle is regularly maintained at all times consistent with fleet.
  • Manage PC, phone, business credit cards appropriately.
  • Observe all applicable company safety policies and practices.
  • Use company-approved moving services or loading devices to safely load and unload demo equipment where authorized.
  • Use safe and defensive driving techniques and attend defensive driving training as required.
  • Uphold the Company's core values of Integrity, Innovation, Accountability, and Teamwork.
  • Demonstrate behavior consistent with the Company's Code of Ethics and Conduct.
  • It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
  • Duties may be modified or assigned at any time to meet the needs of the business.
Qualifications
  • RN, RRT certification is required.
  • 2+ years of Critical Care or Emergency Department experience as an RRT or RN is required.
  • Fluent English written and verbal is required.
  • Fluent French written and verbal is required.
  • Demonstrated effective presentation, verbal, and written communication skills.
  • Teaching experience would be an asset.
  • Proficiency in PC and MS Office Suite (including PowerPoint and Excel).
  • Demonstrated flexibility, autonomy, self-motivation, and a high level of professional demeanor.
  • Up to 80% travel including across time zones and using various means of transportation (planes, rental cars, and personal vehicle).
  • Possession of a valid driver's license, and remain insurable.
  • Previous work experience with a medical device company is an asset.
  • Must have current vaccinations as required by healthcare facilities for entry to sites.

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