Senior Product Manager, GenAI Platforms

4 weeks ago

Toronto, Ontario, Canada AMEX Full time
Product Manager for GenAI Development

We are seeking a seasoned Product Manager to accelerate the development of our technology stack with GenAI capabilities. This person will work with cross-functional teams, including science teams, engineers, analysts, on platform capabilities needed for reimagining our customer and supplier experiences utilizing Generative AI.

Key Responsibilities:

  • Understand the landscape of GenAI platforms, tooling, and approaches/patterns to solving business problems and improve business processes and customer & supplier experiences.
  • Conduct research and proof-of-concept (POC) initiatives, exploring emerging technologies and applying to value-driving initiatives.
  • Be the subject matter expert and owner of your products, including capabilities for science teams, and business / technology teams.
  • Be a highly visible thought partner to senior level leaders, acting as their primary "go-to" for product strategy and related cross-functional initiatives.
  • Engage with users and stakeholders to understand their-evolving needs and challenges with GenAI development / utilization.
  • Prioritize requests for features by understanding the business value and impact, weighed against the risks and development cost.
  • Drive buy vs build, rollout, and adoption with cross-functional teams.
  • Accountable for the end-to-end delivery of platform enhancements and support.
  • Develop and maintain a product vision and roadmap, keeping stakeholders and constituents up to date on the top-level goals and timelines.
  • Translate product strategy/outcomes into initiatives into engineering stories/tickets, allowing engineering to run with your ideas.
  • Deeply understand the technology used in your products, the strong and weak points, and become an expert at market options, and influence the pivots when necessary.
  • Regularly communicate our periodic goals and progress to keep stakeholders apprised of your work and product progress.

Requirements:

  • 5+ years of product experience in developing internal/external platforms, preferably with data or ML platforms.
  • Understanding and hands-on experience with applying generative AI models to business problems.
  • Strong experience measuring adoption and engagement metrics, developing plans to address gaps or user experiences issues.
  • Proven SQL knowledge – can use SQL to pull and analyze ad hoc data when necessary.
  • Strong written and verbal communication and a demonstrated ability to explain technical concepts to non-technical audiences.
  • Demonstrable ability to be technically hands-on, up to architecting high-level system plans.
  • Ability to work across several stakeholder groups and juggle many large initiatives simultaneously.
  • Ability to structure problems, develop clear hypotheses, and prioritize work against the largest impact initiatives.
  • Experience working with engineering teams, running sprints, stand-ups, and backlog.
  • Cultivate senior presence and be the leader of your product.

Why You'll Love Working at Wayfair:

  • Time Off:
    • Paid Holidays
    • Paid Time Off (PTO)
  • Health & Wellness:
    • Full Health Benefits (Medical, Dental, Vision, HSA/FSA)
    • Life Insurance
    • Disability Protection (Short Term & Long Term Disability)
    • Global Wellbeing: Gym/Fitness discounts (including US Peloton, Global ClassPass, and various regional gym memberships)
    • Mental Health Support (Global Mental Health, Global Wayhealthy Recordings)
    • Caregiver Services
  • Financial Growth & Security:
    • 401K Matching (Employee Matching Program)
    • Tuition Reimbursement
    • Financial Health Education (Knowledge of Financial Education - KOFE)
    • Tax Advantaged Accounts
  • Family Support:
    • Family Planning Support
    • Parental Leave
    • Global Surrogacy & Adoption Policy
  • Professional Development & Recognition:
    • Rewards & Recognition
    • Global Employee Anniversary Awards
    • Paid Volunteer Work
  • Unique Perks:
    • Employee Discount
    • U.S. Bluebikes Membership
    • Global Pod Outings
  • Work/Life Balance:
    • Emphasizing a supportive & flexible work environment that encourages a balance between personal and professional commitments

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