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Senior Technical Writer

2 months ago


Mississauga, Ontario, Canada opentext Full time
About the Role

We are seeking a highly skilled Senior Technical Writer to join our team at OpenText. As a key member of our Product Information team, you will play a critical role in creating sophisticated technical content that helps our customers succeed with our industry-leading Information Management products.

Key Responsibilities
  • Author accurate and complete documentation, defining and following processes, guidelines, and operating procedures.
  • Lead projects and processes, focusing on individual deliverables and guiding others when needed.
  • Advocate for continuous improvement and be accountable for end-to-end processes, smaller-scale projects, and deliverables.
  • Contribute and manage multiple documentation projects within established deadlines.
  • Draw on your experiences to make informed decisions and consideration of impacts.
  • Strengthen relationships and network with senior stakeholders through collaboration and offer guidance to others within your area of expertise.
Requirements
  • 5-8 years of previous professional experience.
  • Style: Microsoft Manual of Style, Minimalism.
  • Authoring tools/Technologies: Arbortext Editor, Flare, MarkDown, FrameMaker, RoboHelp, XML, HTML.
  • Process: Agile SAFe.
  • Tracking: Jira, ValueEdge.
  • Video/Graphics: SnagIT, Camtasia, Adobe Creative Suite, Adobe Premiere,Visio.
  • Cloud-Based Technologies: AWS, GCP, Azure, SaaS and PaaS.
  • Source control-CI/CD: Perforce, SVN, GitHub, GitLab; Jenkins.
About OpenText

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. We are committed to driving positive change through privacy, technology, and collaboration. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

We are an equal opportunities employer and welcome applications from diverse candidates. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [insert contact information].